Website/technical issues

Having trouble with the website? This might help.

I did not receive email confirmation of my account.
Check your Spam folder. If you don’t find it there please send us an email through our contact page and we will get back with you as soon as possible.
Thu, 13 Aug, 2015 at 12:07 PM
I have signed up for the yeshiva. How do I start classes? Where do I begin?
Welcome! First, login to the website by clicking the login button on the Homepage. You will see all your classes listed. Just click on...
Thu, 13 Aug, 2015 at 12:12 PM
What kind of computer, software and other stuff do I need to attend your program?
What you need for our program is: A computer with high speed internet access. The broadband connection should be at least 500 Kbps (the speed you ne...
Thu, 13 Aug, 2015 at 12:17 PM
Why can’t I print some of the notes in the class or download the videos?
We want to encourage you to take your own notes in the class, based on the material we provide you. We hope that this will help you to move faster throu...
Thu, 13 Aug, 2015 at 12:19 PM
A video in the classroom is choppy or ends early
If a video doesn’t play continuously (it stops and starts while you’re watching), or stops early, or perhaps not even playing but skipping ahead to the ...
Thu, 13 Aug, 2015 at 12:22 PM
I cannot log in / cannot get into my classroom
That's rough! Here's a few reasons why you might not be able to log in and some solutions to the problem. Did you forget your password or ty...
Fri, 14 Aug, 2015 at 6:46 PM
I finished a program but noticed that the content has changed since I last logged in. Why did that happen? Do I have to start all over again?
We occasionally change our content to keep it fresh and relevant to our students. Once you complete a program you do not have to start all over again
Sun, 16 Sep, 2018 at 8:04 PM